SHIPPING & RETURNS

Shipping & Returns

We want your order to feel easy from checkout to delivery. Please review the information below before placing your order.

Order processing

Orders are prepared after payment is confirmed. Processing times may vary during new drops, holidays, and promotional periods.

If you need to update your shipping address, please contact us as soon as possible after placing your order. We cannot guarantee changes after an order has started processing.

Shipping

Shipping options and estimated delivery times are shown at checkout when available. Delivery times may vary by destination, carrier, customs processing, weather, holidays, and other factors outside our control.

Once your order ships, tracking information will be sent to the email address used at checkout when tracking is available.

Returns

If your item arrives damaged, defective, or incorrect, please contact us with your order number and photos of the issue so we can help review the next step.

Items should be unused, unworn, and in their original condition when returned. For hygiene and quality reasons, used or worn accessories may not be eligible for return.

Wrong size orders

Please confirm your Apple Watch case size before placing an order. If you ordered the wrong size, contact us as soon as possible so we can help before the order ships.

Final sale items

Some promotional, clearance, personalized, or final sale items may not be eligible for return unless they arrive damaged, defective, or incorrect.

Need help?

Contact us with your order number and a short description of the issue. We will review your message and help with the next step.